Terms of Service.

1. Your agreement.

By creating an account, signing in, subscribing or using Agent Garrett, you agree to these terms and to the privacy policy. If you do not agree, do not use the service.

You must be at least 18 years old, or the age of majority where you live if that is higher, to use Agent Garrett. If you use it for an organization, you confirm that you are allowed to accept these terms for that organization.

You are responsible for your account, for keeping your sign-in methods and API keys secure, and for activity carried out through them. Tell us promptly if you believe someone else has used your account.

2. The service.

Agent Garrett provides privacy and security tools: data broker removal requests, identity and website monitoring, security chat, hosted agent workspaces and related features. The features you can use depend on your plan and on the allowances shown on the plan page and in your dashboard.

Features can be added, changed or withdrawn. Some features depend on outside providers and public sources that Agent Garrett does not control, and can be unavailable or incomplete.

3. Subscriptions, billing and renewal.

Paid plans are subscriptions billed monthly in advance in Canadian dollars. The price of each plan is shown before you pay. Any applicable taxes are shown at checkout. Payments are processed by Stripe; Agent Garrett does not store your card details.

Your subscription renews automatically every month and your payment method is charged the current plan price at each renewal until you cancel.

If a payment fails, paid features can be suspended until payment succeeds, and the subscription can end if it remains unpaid.

Plan prices can change. A new price applies to you only from a renewal that takes place after you have been told about it by email or in your dashboard. You can cancel before it applies.

Each plan includes monthly allowances, such as AI credits, hosted-compute minutes and request limits. When an allowance is used up, the features that depend on it pause until the allowance renews or you change plan. Unused allowance has no cash value and is not refunded.

4. Cancellation and refunds.

You can cancel at any time under Billing in your dashboard. Cancelling stops future renewals. Your paid features continue until the end of the month you have already paid for.

Payments are not refundable. There are no refunds or credits for a partly used month, for unused allowances or for an account closed for breaking these terms, except where the law requires a refund.

Erasing your account cancels your subscription and deletes your records as described in the privacy policy. It does not refund payments already made.

5. Acceptable use.

Use Agent Garrett only for your own identity, accounts, devices, websites and systems, or for those you have clear authorization to act for. You are responsible for having that authorization and for the instructions you give the service.

You must not use Agent Garrett to:

• access, test, scan or interfere with systems, networks or data without authorization;
• locate, monitor, profile, harass or stalk another person, or search for information about someone other than yourself without authority to do so;
• submit removal or privacy requests for a person you do not have authority to represent, or give false identity details;
• break the law or the rights of others, or the terms of a provider you connect;
• get around plan limits, security controls or usage restrictions, share or resell access, or disrupt the service.

Advanced tooling is available only after an application, a signed agreement and operator approval. That signed agreement applies in addition to these terms.

6. Data broker removal.

On plans that include broker removal, you authorize Agent Garrett to prepare and send deletion and opt-out requests on your behalf as described in the removal permission. You can pause removals or withdraw that permission in your dashboard.

Data brokers decide how they respond. Agent Garrett does not guarantee that any broker will remove, suppress or stop sharing your information, that removed information will not reappear, or that every broker holding your information will be found. A request sent or a broker's reply is not confirmation of removal.

7. Limits of the service.

Agent Garrett supports your privacy and security work. It does not replace your own judgment, a security team, or legal or other professional advice. No security or privacy service can remove all risk.

Agent Garrett does not guarantee that it will detect, prevent or stop every threat, breach, exposure, attack, data loss or outage. Monitoring, searches and alerts can be late, incomplete or wrong, and can miss things.

The service uses AI models. AI output can be inaccurate or unsuitable for your situation. Review findings and recommendations before you rely on them, and review any action before you approve it. You are responsible for decisions made and actions approved in your account.

Providers you connect, such as cloud, sign-in, DNS or payment providers, operate under their own terms. Agent Garrett is not responsible for their services.

8. Suspension and closure.

You can stop using Agent Garrett at any time and erase your account from your dashboard.

Agent Garrett can suspend or close an account, or limit a feature, if these terms are broken, if the account is used in a way that risks harm to others or to the service, if payment is not made, or if the law requires it. Where it is reasonable to do so, you will be told why.

Agent Garrett can stop offering the service. If a paid service is withdrawn entirely, you will be told in advance where practical and will not be charged for any period after it ends.

9. No warranties.

To the fullest extent the law allows, Agent Garrett is provided "as is" and "as available", without warranties or conditions of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, and any warranty that the service will be uninterrupted, error-free, secure or accurate.

10. Limitation of liability.

To the fullest extent the law allows, Garrett Stimpson is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data, goodwill or business, arising from or related to Agent Garrett or these terms, even if the possibility of that loss was known.

To the fullest extent the law allows, total liability for all claims arising from or related to Agent Garrett or these terms is limited to the amount you paid for Agent Garrett in the 12 months before the event that gave rise to the claim.

You agree to indemnify Garrett Stimpson against claims, losses and costs, including reasonable legal fees, that result from your breach of these terms, your misuse of the service, or your use of it on systems, data or identities you were not authorized to act for.

Nothing in these terms excludes or limits a right or remedy that consumer protection law gives you and that cannot be waived or limited by agreement.

11. Changes to these terms.

These terms can be updated. The current version and its effective date are always published on this page. When a change is material, you will be asked to accept the new version in your dashboard or told about it by email. If you do not agree to a change, you can cancel and stop using the service; continuing to use Agent Garrett after a new version takes effect means you accept it.

12. Governing law.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario have jurisdiction over any dispute, subject to any right you have under the consumer protection law of the place where you live that cannot be waived.

If part of these terms cannot be enforced, the rest still applies. These terms, the privacy policy, the removal permission and any signed Advanced tooling agreement are the whole agreement about Agent Garrett between you and Garrett Stimpson.

13. Contact.

Questions about these terms or your subscription: info@garrettstimpson.ca. Include your Garrett account email. Keep passwords, access tokens and card details out of your message.